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Consulting Skills

Successful consulting means you have to be comfortable with ambiguity, both in your role and the situation you are faced with. On occasion, the professional simply takes on the role the client expects, while in other situations he/she needs to push past any implicit role limits and assume a more powerful role. The goal is always to partner with clients while managing the consulting process—to lead from behind.

Power & Influence Spectrum


The Pair of Hands The Partner The Expert
One-down
Client knows best
“Tell me what to do.”
50/50
We are better together
“Let’s work together.”
One-up
I know best
“Here’s what you should do.”
Disempowered Power with Power over


Source: Murray Hiebert / Powerful Professionals


Ursula offers coaching and training in applying the consulting skills model with professional groups from all functional areas. Contact Ursula for more information.

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